Managed Services Agreement Template

The cornerstone of the managed services model is an agreement between the msp and client which summarizes the responsibilities of both parties and outlines the services provided by the msp.

Managed services agreement template. A service manager must authorize any additional work requested at the. This agreement constitutes the entire agreement between the parties with respect to the subject matter contained herein and it supersedes all prior written or oral agreements and undertakings with respect to such subject matter. Every business must be able to properly manage all of their operations as well as the amount of expenses that they tend to make. In an sla you and your customers spell out.

12 the effective date of this agreement shall bejune 29 2012. This agreement may be modified only by a writing signed by both parties to this agreement. This agreement is entered into by herein referred to as client and computer crews a colorado corporation hereinafter referred to as service provider. Request must be documented as an additional service call and must be scheduled according to the response times in your agreement.

Understand managed services contracts better with this sla template and some helpful tips to get your started. Managed services templates slas. Sample of managed network services contract free download as word doc doc pdf file pdf text file txt or read online for free. 5 managed services agreement contract templates word pages docs.

With a detailed management services agreement in place both parties can be certain that the expectations and objectives are clear in addition to finer points like deadlines conduct and fees. 6 things you gain from managed services agreements. Term of agreement the managed services agreement agreement is for term of. Assistance and management services specified in this agreement the management services tothe company and the subsidiaries of the company listed on schedule1to this agreementsubject tothe terms and conditions set forth in this agreementand the manager accepts such appointment.

Always have legal counsel review any and all agreements or documents prior to utilizing them in your service practice. The following is a sample managed services agreement for instructional and informational purposes only and is not recommended or warranted for use. Service level agreements are one of the best ways to maintain a happy and satisfied customer base. Developing a managed services agreement msa is often the first thing that a technology solution provider tsp does to prepare for delivering services to a prospective client.

The agreement automatically renews. We know just how important the right service agreements are. The better your agreement the more you and your clients benefit. Local laws and liabilities can never be.

In 5 years we grew our miami based managed services business from 800k to 88mm in arr more than 10x growth and. The art of the agreement. This is the reason as to why majority of them would opt to hire managed service providers as they are able to handle everything that needs to be. Managed services templates slas.